KEY OUTCOMES
1
2
3
Rigorous, level-setting research
In advance of planned upgrades, our team wanted to get a clear understanding of how visitors were using African Hall, and what they were taking away from it. To explore this, I conducted a series of observations and interviews.
I found that visitors tended to engage very briefly and simplistically—findings mirrored by a timing and tracking study done in the hall 20 years prior. But, visitors loved the hall, despite how they drifted through it. Interactive exhibits held a clear pull, so we decided to pursue an interactive diorama that still hewed to the look and spirit of the original hall.
MY ROLE
• Lead Researcher
COLLABORATORS
• Exhibit Development Director
METHODOLOGIES
Timing and tracking observations
Intercept interviews
1
2
3
Rigorous, level-setting research
In advance of planned upgrades, our team wanted to get a clear understanding of how visitors were using African Hall, and what they were taking away from it. To explore this, I conducted a series of observations and interviews.
I found that visitors tended to engage very briefly and simplistically—findings mirrored by a timing and tracking study done in the hall 20 years prior. But, visitors loved the hall, despite how they drifted through it. Interactive exhibits held a clear pull, so we decided to pursue an interactive diorama that still hewed to the look and spirit of the original hall.
MY ROLE
• Lead Researcher
COLLABORATORS
• Exhibit Development Director
METHODOLOGIES
Timing and tracking observations
Intercept interviews
An old art form with new tech
An old art form with new tech
An old art form with new tech
KEY OUTCOMES
Rigorous, level-setting research
An innovative approach to a natural history diorama
A measurably more engaging experience
MY ROLE
• Lead Researcher
COLLABORATORS
• Exhibit Development Director
METHODOLOGIES
Timing and tracking observations
Intercept interviews
In advance of planned upgrades, our team wanted to get a clear understanding of how visitors were using African Hall, and what they were taking away from it. To explore this, I conducted a series of observations and interviews.
I found that visitors tended to engage very briefly and simplistically—findings mirrored by a timing and tracking study done in the hall 20 years prior. But, visitors loved the hall, despite how they drifted through it. Interactive exhibits held a clear pull, so we decided to pursue an interactive diorama that still hewed to the look and spirit of the original hall.
Rigorous, level-setting research
An innovative approach to a natural history diorama
A measurably more engaging experience
MY ROLE
• Lead Researcher
COLLABORATORS
• Exhibit Development Director
METHODOLOGIES
Timing and tracking observations
Intercept interviews
In advance of planned upgrades, our team wanted to get a clear understanding of how visitors were using African Hall, and what they were taking away from it. To explore this, I conducted a series of observations and interviews.
I found that visitors tended to engage very briefly and simplistically—findings mirrored by a timing and tracking study done in the hall 20 years prior. But, visitors loved the hall, despite how they drifted through it. Interactive exhibits held a clear pull, so we decided to pursue an interactive diorama that still hewed to the look and spirit of the original hall.
Rigorous, level-setting research
An innovative approach to a natural history diorama
A measurably more engaging experience
In advance of planned upgrades, our team wanted to get a clear understanding of how visitors were using African Hall, and what they were taking away from it. To explore this, I conducted a series of observations and interviews.
I found that visitors tended to engage very briefly and simplistically—findings mirrored by a timing and tracking study done in the hall 20 years prior. But, visitors loved the hall, despite how they drifted through it. Interactive exhibits held a clear pull, so we decided to pursue an interactive diorama that still hewed to the look and spirit of the original hall.
MY ROLE
• Research Lead
COLLABORATORS
• Exhibit Development Director
METHODOLOGIES
Timing and tracking observations
Intercept interviews